Terms of service
Terms and Conditions
Welcome to Orysh By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.
General Information
The terms "we," "us," and "our" refer to Orysh.
These terms and conditions apply to all users of our website, including customers, visitors, and others who interact with the site.
By accessing or using our website, you agree to comply with these terms and conditions and our privacy policy.
Product Information
We make every effort to display the products on our website as accurately as possible. However, due to monitor settings, actual colors, shapes, or sizes may vary.
All product descriptions and prices are subject to change at any time without notice.
We reserve the right to discontinue or modify any product or service without prior notice.
Ordering
When placing an order, you agree to provide accurate and complete information, including shipping address, email, and payment details.
Once you place an order, you will receive an order confirmation email. This email does not constitute an acceptance of your order; it is only a confirmation of the details of your purchase.
We reserve the right to cancel or refuse any order at our discretion, including if there is a pricing or product error or if we suspect fraudulent activity.
Payment
Payments must be made through one of our accepted payment methods, which include credit/debit cards, and other available options.
You agree to provide accurate and valid payment information at the time of purchase.
All prices are listed in GBP and are inclusive of taxes, unless otherwise stated.
Shipping & Delivery
Shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method.
We aim to process orders within 1-3 business days. Shipping times vary by destination and shipping method chosen.
We are not responsible for any delays caused by the shipping carrier or customs procedures for international shipments.
Returns & Exchanges
We offer a 10-day return policy on most items. Please refer to our [Return Policy] for full details on eligibility, process, and any exceptions.
Custom or personalized items and final sale products are non-returnable.
Warranty & Care
Our jewelry is crafted with care and high-quality materials. However, wear and tear may occur over time.
To ensure your jewelry stays in top condition, please follow our care instructions. We are not responsible for damage caused by improper care or misuse.
Keep it Dry
Prevent Contact with Chemicals
Keep each piece separate
Use airtight containers
Regular Cleaning
Avoid Harsh Impact
Keep Away from Heat
Privacy & Security
We respect your privacy and are committed to protecting your personal information. Please refer to our [Privacy Policy] for how we collect, use, and protect your data.
We use secure encryption methods for processing payments and personal data.
Intellectual Property
All content on our website, including text, images, logos, designs, and trademarks, are owned by Orysh or used with permission. Unauthorized use or reproduction of our intellectual property is prohibited.
Limitation of Liability
Orysh is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.
Our liability is limited to the total amount you paid for the specific item or service in question.
Modifications to the Terms
We reserve the right to update, modify, or change these terms and conditions at any time without prior notice. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
Governing Law
These terms and conditions are governed by the laws of United Kingdom, without regard to its conflict of law principles.